Franklin, Greendale, Greenfield and Milwaukee Florist - Kathy's 2nd Chance Plants, LLC

I have never experienced such impeccable customer service with a flower shop before. I put in the order online on Sunday over a holiday weekend when they were closed on Monday, for flowers to be delivered to a funeral on Tuesday. I was a little concerned about the timing and if they would be able to get the arrangement to the church with this short of notice, since they were not open until the day of the funeral. But as soon as I placed the order I recieved a call from the owner reassuring me she would personally take care of my order first thing Tuesday morning. I really appreciate that she sent me a picture of the arrangement before it was delivered to be sure I was satisfied. It turned out beautifully. The owner also text me with a picture of the sympathy note and updates on the delivery. I highly recommend this flower shop to anyone that worries about ordering flowers on line. The communication was great and put my mind at ease. Thank you Kathy's 2nd Chance Plants!

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Florist's Response:

Thank you for your kind review. We strive to treat each customer as family. We look forward to assisting you again in the future.

She was more surprised than ever. On time and exactly what i wanted.

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Florist's Response:

Thank you for your kind review. We look forward to many more years of being your go-to florist. We are very appreciative of your business.

As always, beautiful flowers and delivered on time! My mom was so surprised and loved them.

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Florist's Response:

Thank you so much for leaving a review. We appreciate our customers and strive to give the best service available.

Valentine's day came and went as fast as possible, my girlfriend and I were both sick and unable to celebrate, leaving me in a bind for finding beautiful flowers without going for store leftovers, especially last minute.. and then I found Kathy's. She really did provide second chance plants, saving my Valentine's day and working with me to find the perfect set of roses for my beloved. I will definitely be returning for more flowers, and my girlfriend will be ecstatic about it. She absolutely loved them, and is expecting them in the future now. Thank you Kathy!!!!!

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Florist's Response:

Thank you for shopping local, and supporting a women owned floral shop. We look forward to serving you in the future.

Beautiful as always! I can always count on Kathy's to deliver the best flowers.

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Florist's Response:

Thank you for taking the time to give us a review. We much appreciate each and every review we recieve.

Beautiful as always! I can always count on Kathy's to deliver the best flowers.

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Florist's Response:

Thank you for giving us a review. We look forward to serving you again in the future. We love repeat customers.

Thank you for your beautiful work on this arrangement. Thank you for calling and checking on names on the card and giving such excellent service!

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Florist's Response:

Thank you for your review. We like to treat every customer as if they are family and go the extra mile for your continued support of our small business. Keep us in mind for any other fresh floral or plant needs. Until next time, Kathy

I just wanted a little something to show my girlfriend appreciation for being her. Usually I procrastinate with flowers and stop at the grocery store, but I'm glad I didn't this time. The arrangement was wonderful, the online order was easy and offered great customization options. Most importantly, I have a happy girlfriend! Thanks Kathy!

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Florist's Response:

Thank you for shopping local. We appreciate all our customers and look forward to assisting you in the future.

You did great, My mom loved the flowers and Strawberries

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Florist's Response:

Thank you for kind words. We strive to treat everyone like they are family. Keep us in mind for any other local needs.

Ordered night before on a Sunday and delivered by 10am the next morning couldn’t ask for better service!!!

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Florist's Response:

Thank you for your kind review. We arrive extra early to create our orders and get them delivered as promptly as we can. We look forward to serving you again in the future.

Beautiful arrangement for a colleague in needing of a cheer-up! I ordered them online and they were delivered within 2 hours. Thank you, Kathy, for the speedy delivery of these gorgeous flowers!

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Florist's Response:

Thank you for your kind review. We were glad they were well received. Think of us again for any other local fresh floral need.

My daughter really liked the plant. Kathy was very helpful and made sure it was delivered.

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Florist's Response:

Thank you for your kind words. We carry an assortment of plants, watering can's and succulents. I'm sure you will find another to complement your selection for another occasion.

Got it there when they said, and my wife loved it. Would definately use them again or recommend them to a friend.

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Florist's Response:

Thank you for your kind review. We strive to keep you in the loop every step of the way on your deliveries.

I use Kathy's on a regular basis and they never fail to impress me. Same day delivery, sometimes within hours is unbelievable!

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Florist's Response:

Thank you for your kind review. We look forward to serving you again in the future.

Absolutely beautiful flowers and fantastic customer service!! I love finding local florists because their flowers are so much better than the national chains.

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Florist's Response:

Thank you for your kind words. We strive to be a step above national brands.

My mom LOVED her birthday arrangement! So easy to order! It was delivered earlier than I thought. Never disappointed!!!!

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Florist's Response:

Thank you for your kind words. We look forward to assisting you in the future.

Quick response and great service!

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Florist's Response:
We appreciate your review and look forward to assisting you in the future.

First time customer. Kathy called soon after I placed my order, letting me know there were power issues, and some stock issues on one of the flowers pictured.

Her attentiveness and care from the start with exceptional customer service. She assured me the flowers would be delivered on time, and substitutions were necessary.

The service, and the end result delivered to my wife were all top notch. I look forward to calling on them again!

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Florist's Response:

Thank you for your kind review. We strive to keep our customers in the loop every step of the way.

Excellent service. Ordered online shortly after store opened got a pucrure of arrangement and email as soon as it was delivered. Awesome service! Very impressed. If you need a florist I highly recommend them!

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Florist's Response:

Thank you so much for your kind review. Do keep us in mind for any other local fresh floral needs.

My party was pleasantly surprise by the flowers & the presentation. Another of many repeat beautiful experience with Kathy's 2nd Chance Plants

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Florist's Response:

Thank you for your kind review. We love creating special unique arrangements for our customers. We look forward to assisting you in the future.

Excellent, friendly & professional service as usual. Product is always unique which I’m such a fan of Kathy's 2nd Chance Plants performance.

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Florist Response:

Thank you for your kind review. We love creating special unique arrangements for our customers. We look forward to assisting you in the future.